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In 2019, the Quality Management Unit was reorganized and began overseeing BHDDH licensed providers in the following areas:
The statutory purpose of the Office of Quality Assurance shall be to (R.I. General Laws § 40.1-26-10):
Assure the quality of services provided by agencies or individuals to participants
Provide for the protection and promotion of the legal and civil rights of participants
Investigate and evaluate, or cause to be investigated and evaluated, reports made pursuant to § 40.1-27-2.
Responding to reports of abuse, neglect mistreatment and financial exploitation of disabled adults between the ages of 18 and 59 for adults receiving behavioral health and substance use supports, and adults with developmental disabilities.
Biennial auditing of licensed programs
Issuing new licenses for qualified programs
Addressing regulatory action in accordance with the Administrative Procedures Act
Collaborate with Quality Assurance and Providers in the development and implementation of Plans of Correction
Response to consumer complaints regarding regulatory issues
Provide technical assistance to Providers in implementing certification standards
Oversee compliance with certification goals and outcome measures
Collaborate with Quality Assurance and Providers to develop and implement Plans of Correction for Programming
Complete trend analysis on reportable incidents