Support Services

If you’re feeling anxious, stressed, or vulnerable due to COVID-19, we can help you understand your reactions to the pandemic and connect you with agencies that may assist you. We have trained crisis counselors that can provide emotional support to you and your loved ones, and refer you to resources for developing coping skills and stress management techniques.

Our Providers

Horizon Healthcare Partners: HHP operates BH Link, a community-based walk-in/drop-off behavioral health facility and hotline where clinicians connect people to immediate, stabilizing emergency behavioral health services, and long-term care and recovery supports. BH Link is open 24/7, 365 days a year. Services are provided by a professional team of registered nurses, counselors, psychiatrists, phone screeners, peer specialists, and crisis counselors.

Visit them at: 975 Waterman Ave, East Providence, RI 02914

Call (401) 414-LINK (5465)

Family Service of Rhode Island: FSRI is providing biweekly public education sessions to help families and individuals address the mental health challenges posed by COVID-19. The sessions include topics such as self-care, what stress/anxiety look like under COVID-19, and how to speak with your children about COVID-19. Be Well Child Specialists are available.

For BE WELL RI Live, access the live (or recorded sessions) through FSRI’s Facebook or YouTube pages.

To contact FSRI regarding services, please call:

Call (401)519-2280

For anyone with alternative hearing needs, please contact us at:

Dorcas International Institute of Rhode Island is a nonprofit organization in Providence, R.I., working to empower immigrants and refugees in the community for more than 100 years. We provide educational programs and courses for job readiness, GED, college prep, vocational skills, and the English language; refugee resettlement services; citizenship and immigration services; interpreting and translating services; family literacy programs; and more.

As part of Dorcas International’s mission, we are now offering navigation assistance and resources for those affected by the COVID-19 pandemic through the Crisis Counseling Program. If you are experiencing the negative impacts of this pandemic and need support, please reach out to our Crisis Counselors at:


Or complete an interest form to receive a call from us:

For more information, visit our website:

Or call


Our North & South Campuses are located at: 220 & 645 Elmwood Ave, Providence, R.I. 02907.

The Hospitality Industry COVID Support Team is helping hospitality workers address pandemic related stress and struggles along with connecting to resources. Support is available by phone or virtually, along with weekly mutual aid meetings. To contact, please call:


Mon-Fri 9am-5pm

Or visit:


Hospitality Industry COVID virtual support group - Tuesdays 2pm to 3pm & Informational Workshops to be scheduled: Zoom

Other Partner Resources

For healthcare workers and responders: The Care New England Employee Support Service (CNE-ESS) is a program designed to help healthcare workers and first responders address pandemic related stress. The CNE-ESS is staffed by mental health providers at Butler Hospital to help callers deploy positive coping strategies. It is not designed for urgent matters or for ongoing mental health care. The contact number to schedule an appointment for support is:

Call (401) CARE (227) -NOW (3669)

CNE-ESS Hours for support are:
M&W: 3-4 PM
T&F: 4-5 PM
R: 2-3 PM

Need to Talk? Call a volunteer at The Samaritans of Rhode Island – the state’s most trusted listening line since 1977. Are you a caregiver that needs a break? Have your loved one call The Samaritans.

You don’t have to be suicidal to call The Samaritans. Callers talk about many different personal issues. (Note: Our lines are open 24/7 depending on the availability of volunteers.)

For more information, visit:

or call:

(401) 272-4044

or toll free in Rhode Island at

(800) 365-4044